Contact Us

✨ Need a hand? We’re here for you. 

Whether you have a question about your order, need help choosing the perfect bracelet, or want assistance with your membership, our team is ready to support you. You can reach us directly by emailing Support@Charmette.shop or by filling out the contact form on our website.

We typically respond within 24 hours, Monday through Friday. Messages sent on weekends or holidays will be answered on the next business day.

For accessibility-related questions, please include “Accessibility” in your subject line so your message can be directed appropriately. For all other inquiries, including orders, returns, or membership cancellations, our customer support team will be happy to assist.

💌 We can’t wait to hear from you!