Whether you have a question about your order, need help choosing the perfect Italian charm bracelet, or want assistance with your membership, our support team is ready to help. You can reach us directly at Support@Charmette.shop or by filling out the contact form below. We typically respond within 24 hours, Monday through Friday. Messages sent on weekends or holidays will be answered the next business day.

For accessibility-related questions, please include “Accessibility” in your subject line so your message can be routed appropriately. For all other inquiries, including orders, returns, and membership cancellations, our customer care team will be happy to assist you.