Terms of service
Last Updated: September 30, 2025
Overview
Welcome to Charmette. The terms “we,” “us,” and “our” refer to Charmette. We operate this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience. Our Services are powered by Shopify, which enables us to provide the functionality of the store.
These Terms of Service, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, Accessibility Notice, and Membership Terms, govern your use of our Services. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.
Section 1 – Access and Account
You must be at least the age of majority in your jurisdiction to use our Services. By using the Services, you confirm that you meet this requirement or that you have consent from a parent or guardian. You agree to provide accurate, complete, and current information when creating an account, placing orders, or updating billing and shipping details. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
Section 2 – Our Products
We make every effort to represent our products accurately online. Colors and appearances may vary based on your screen or device settings, and we do not guarantee that any product will meet your expectations. Product descriptions and availability are subject to change at any time. We reserve the right to limit sales to certain regions, individuals, or order sizes at our discretion.
Section 3 – Orders
When you place an order, you are making an offer to purchase a product. Orders are not finalized until payment is processed and accepted by us. We reserve the right to decline or cancel any order. Purchases are subject to our Refund & Return Policy, which you should review before placing an order. By ordering, you confirm that products are for personal use and not for resale or export.
Section 4 – Prices and Billing
Prices may change without notice. The price charged at checkout is the final price, excluding shipping fees unless otherwise stated. You agree to provide accurate billing information and authorize us to charge your selected payment method for all charges related to your order.
Section 5 – Shipping and Delivery
Processing and delivery times are estimates only. While we work to ensure timely delivery, we are not responsible for delays caused by carriers or external events outside our control. Risk of loss transfers to you once the order has been shipped. For more information, please review our Shipping Policy.
Section 6 – Intellectual Property
All content, images, and materials on our site are owned by Charmette or our licensors and are protected by intellectual property laws. The Charmette name, logo, and branding are trademarks owned by Charmette. Unauthorized use of any content or trademarks is prohibited.
Section 7 – Optional Tools
You may be given access to third-party tools or features through our site. We do not control or endorse these tools and are not responsible for their use. Use of third-party tools is entirely at your own risk.
Section 8 – Third-Party Links
Our Services may include links to third-party websites. We are not responsible for the content, practices, or policies of third parties, and your use of those sites is at your own risk.
Section 9 – Relationship with Shopify
Charmette is powered by Shopify. Any purchases made are solely between you and Charmette. Shopify is not responsible for sales, products, or issues that may arise from your transactions with us.
Section 10 – Privacy Policy
Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and share your personal information. Because our store is hosted by Shopify, your information will also be shared with and processed by Shopify. Please review our Privacy Policy as well as Shopify’s at www.shopify.com/legal/privacy
Section 11 – Feedback
If you submit reviews, suggestions, or other content to us, you grant Charmette a perpetual, royalty-free license to use and display that content. You confirm that you hold all necessary rights to the content and that it does not violate any laws or third-party rights.
Section 12 – Errors, Inaccuracies, and Omissions
Occasionally our site may contain errors or inaccuracies. We reserve the right to correct any such issues at any time, including after an order has been placed.
Section 13 – Prohibited Uses
You may not use our Services for unlawful purposes, to violate laws, to harass others, to spread malicious software, or to interfere with the proper functioning of our Services. Violations may result in suspension or termination of your access.
Section 14 – Termination
We may terminate or suspend your access to the Services at any time without notice. Provisions related to intellectual property, feedback, limitations of liability, and indemnification will survive termination.
Section 15 – Disclaimer of Warranties
Our Services and products are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free use of the Services. To the fullest extent permitted by law, we disclaim all warranties, express or implied.
Section 16 – Limitation of Liability
To the fullest extent permitted by law, Charmette and its affiliates will not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products.
Section 17 – Indemnification
You agree to indemnify and hold harmless Charmette, Shopify, and our affiliates against claims or liabilities that result from your use of the Services or violation of these Terms.
Section 18 – Severability
If any provision of these Terms is found unenforceable, the remainder will remain in effect.
Section 19 – Waiver and Entire Agreement
Our failure to enforce any right does not waive it. These Terms, along with our Privacy Policy, Refund & Return Policy, Shipping Policy, Accessibility Notice, and Membership Terms, represent the entire agreement between you and Charmette.
Section 20 – Assignment
You may not assign or transfer these Terms without our consent. We may assign them at our discretion.
Section 21 – Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to conflict of laws principles. You agree to submit to the jurisdiction of the courts located in Arizona.
Section 22 – Headings
Headings are for reference only and do not affect interpretation.
Section 23 – Changes to Terms
We may update these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
Section 24 – Contact Information
If you have questions about these Terms, you may contact us at:
Charmette
Support@Charmette.shop
3107 E Franklin Ave, Gilbert, AZ 85295
480-250-9111
Section 25 – VIP Membership Terms
Charmette offers a flexible monthly VIP Membership priced at $24.94 per month. Membership details, including billing practices, cancellation procedures, and refund policies, are governed by our Membership Terms and our Membership Refund & Cancellation Policy. By enrolling, you agree to be bound by both these Terms of Service and those specific Membership Terms.
