Privacy policy
Last Updated: September 30, 2025
This Privacy Policy describes how Charmette collects, uses, and shares your personal information when you interact with our website and services at Charmette.shop. By using our Services, you acknowledge that you have read and understood this policy. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy controls with respect to the collection and use of personal information.
Information We Collect
We collect personal information that you provide directly, such as your name, email address, shipping and billing details, payment information, and account credentials. We also collect information about your order history and communications with us. In addition, we automatically collect information through cookies and similar technologies, including your IP address, browser type, and activity on our site. We may also receive information from service providers who assist with payment processing, shipping, and marketing.
How We Use Information
We use your information to process and fulfill orders, provide customer support, send transactional and promotional communications, personalize your shopping experience, and maintain account security. We may also use it to improve our Services, analyze customer behavior, and support advertising tailored to your interests.
How We Share Information
We share personal information with Shopify, which powers our store and processes data for hosting, order management, and analytics. We may also share information with payment processors, shipping partners, and marketing providers who act on our behalf. In certain cases, we may disclose data as required by law, to protect our rights, or in connection with a business transfer.
Shopify’s Role
Because our store is hosted on Shopify, your personal information may also be collected and processed by them. To learn more, review Shopify’s Privacy Policy at www.shopify.com/legal/privacy or manage your preferences at privacy.shopify.com/en.
Third-Party Links
Our site may include links to third-party websites. We are not responsible for the privacy practices of those external sites, and we encourage you to review their policies separately before providing personal information.
Children’s Privacy
Our Services are not directed to individuals under the age of majority in their jurisdiction. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us so we can remove it.
Security and Retention
We use reasonable safeguards to protect your personal data, but no method of transmission or storage is completely secure. We retain your information as long as necessary to provide our Services, meet legal obligations, and resolve disputes. Please avoid sending sensitive details through unsecure channels.
Your Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal data. You may also request a copy of your information or object to its use for advertising. To exercise these rights, contact us at Support@Charmette.shop. You may also unsubscribe from marketing emails at any time by clicking the link in our messages. For rights related to Shopify’s use of your information, visit privacy.shopify.com/en.
International Transfers
Your information may be processed outside of your country of residence. If you are in the European Economic Area or the United Kingdom, we rely on legally recognized safeguards such as standard contractual clauses for these transfers.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. The revised version will always include a new “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Charmette
Support@Charmette.shop
3107 E Franklin Ave, Gilbert, AZ 85295
480-250-9111
